I have lost my password. What should I do now?
Please click here to retrieve your lost password. Your lost password will be sent to you at your registered email address.

Can i change my existing email?
No you can't do it yourself as your all records based on your registered email address. But if you really need to change your email address click here to contact us and send your request to us.

What's all about guaranteed certification?
By using our practice material, we guarantee that you will pass the official certification exam on your first attempt. For information on the guarantee, click here.

I have another question regarding login not answered here, how can I get an answer to it?
click here to contact us.

About product?
CertKiller offers practice study material likely for what you will see in the actual examination center. This means that you will get the best access possible for all certification exams and you will be amazed at the practical knowledge you will have of the CertKiller. CertKiller guarantees you for passing exam in first attempt.

What's included in $199.00 Deal?
CertKiller offers practice material for an unbeatable price of $199.00 to access all the latest questions & answers for certification exams. Now you can access any certification file any time you want and will never have to worry about spending hundreds of dollars on buying individual study guides. This is an absolutely amazing and unique deal that you should take advantage. Remember! this is limited time offer.

How and when i will download my purchased material?
Your order will be processed instantly after the successful purchase and you can download that right away from your download area.

What's included in each file?
We are offering different type of study material like Questions and answers, study guides, realistic labs, audio exams, ebooks. All the material is document based material and contains questions and answers relating to you certification exam and hot topics of study. Only the audio exams are available in MP3 format.

Which formats do you offer practice material in?
All the material is document based material and contains questions and answers relating to you certification exam and hot topics of study. Only the audio exams are available in MP3 format.

How long i will get free updates to tests that i have purchased?
You will receive free updates to CertKiller for the subscription period for which you purchase the material. You can access tests any time and there is no limit for downloading.

How secure is ordering?
All payments are handled by a secured and trusted 3rd-party credit card processor which uses the strongest level of SSL encryption possible to secure your information.

What is the ordering process?

Select which pack you want to purchase.

Sign up if your are a new customer.

Sign in if you are an existing customer / user.

Checkout from shopping cart page.

Fill in your payment information.

If your provide all the information correctly, then your order will process instantly within 1-2 and you can download the material instantly.

I need discount at CertKiller?
Buy any three packs and get the fourth pack of your choice for FREE. After purchasing three packs; contact us using Live Chat or Contact us web page and tell us which pack you need as Free. We will provide you that immediatly on receiving your request. If you need discount on any single pack then contact us via Live Chat or Contact us web page.

I don't have a credit card, how can I purchase tests from CertKiller?
You can not buy the tests as we accept orders only online through Credit Cards. Try to arrange credit card from your family/friend.

Credit Card is declining
We recommend you to contact your credit card company first, to determine if there is an issue with the provider that can be resolved. If your credit card company denies declining any charge, then your card was declined by our Payment Processor's risk management system. This is a separate authorization system, so we cannot provide any information regarding the decline. You may try using a different credit card or allowing 24-48 hours to lapse before making another attempt.
We know it can be frustrating. Accepting credit cards over the internet is a dangerous business. For us and our clients, it is better that we are on the side of caution. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can be costly. We do our best to protect our clients from this.

What do you mean about Zero (0) size of questions and answers?
The exams whose size Zero (0) is mentioned in the pages are not available at the moment for download in any pack. So don't purchase them. Also click here to contact us for sending the availability request of that exam if you need that exam urgently.

Do you share or release my information with anyone?
Absolutely not. CertKiller is pretty serious about your information privacy. Since we only have your email address, even our employees do not know your details. CertKiller also does not share any private information with any party.

Do you accept PayPal? If Yes; How to pay through that?
Yes; we accept payments from customers that already have PayPal account and wish to pay through that. For paying through PayPal; select Discover / American Express / eCheck card option from shopping cart page and click on Checkout to Secure Server button.

I have another question regarding purchase not answered here, how can I get an answer to it?
click here to contact us.

How and when i will download my purchased material?
Your order will be processed instantly after the successful purchase and you can download that right away from your download area.

I am unable to download. What to do now?
click here to inform us about the exam you are unable to download. Then we will investigate the issue and fix it.

How to get file from compressed file?
Use any of the compression supported softwares like winzip or winrar. Unzip the file anywhere in your machine and use that. If you don't have any compression supported software, click here to download winzip or click here to download winrar from their official sites.

Download formats?

Questions and Answers are available in PDF format.

Study Guides are available in PDF format.

Realistic labs are available in PDF format.

EBooks are in available PDF format.

Audio exams are available in MP3 format.

Online Practice Testing Engines are available in online practicing tool (No download).

I have another question regarding download not answered here, how can I get an answer to it?
click here to contact us.

What is link exchange?
Link Exchange is a practice of exchanging links with other websites. There are many different ways to arrange a link exchange with webmasters. The simplest way of doing it is to email another website owner and ask to do a link exchange. Also visiting webmaster discussion boards which offer a dedicated link exchange forum where webmasters can request a link exchange be it of a certain category or open to anybody.

When my link will be available in CertKiller?
After reviewing your request, we will approve/reject your link. Please make sure that you have properly placed CertKiller link in your website by using our specific given code.

Reasons for rejection / removing your link?
The basic reasons for this that you will never click the links by urself to improve the rank of your website in our link exchange program and place our link on your website by using by given code.

I have another question regarding links exchange not answered here, how can I get an answer to it?
click here to contact us.

What is affilite program?
Affiliate progam is just like marketting and helps publishers/marketers to increase their income upto 30-40% and more.

How to earn % commission from affiliate program?
Just you need to sign up and provide all required information including original bank account information and advertise our website in any electronic media like search engines, web portals using our provided code. And as any of your referred user become our customer by purchasing any of our pack, you will earn comission of %

When will i get my earned money?
When your total earned amount to be paid is reached at $100 minimum then you need to request us for send payment. And we will send you cheque of your earned amount to the your provided address or transfer the money electronically to your bank account within 1-2 business days after arrival of your request.

I have another question regarding affiliate program not answered here, how can I get an answer to it?
click here to contact us.